Trade Union Employment Representative / Caseworker / Professional Officer

Do you have experience of acting as a workplace trade union representative?

Are you confident in representing individuals in challenging situations?

Why not join Voice and make a difference to Voice members!

Voice is a not for profit trade union for education, early years & childcare professionals. Our competitive annual salary starts at £28,171 pa, with increments up to £33,077 pa, based on a 35-hour week. Varied additional benefits offered include contributory pension scheme, free onsite parking and health care cash plan (paid for by the organisation).

This role is based at the Voice Head Office in Derby, with requirement for travel to meetings and provide casework support, by phone or in person, for their members who are based throughout the UK.  A driving licence and use of a car is essential, however for long distance business travel a lease car can be provided. 

A summary of how you would enrich the working life of our members – 

  • Undertake casework; advising and supporting members, throughout the UK, being flexible in the area covered.
  • Develop structures to build membership density.
  • Support on challenging issues arising from members employment 
  • Act, in rotation with other colleagues, as telephone Duty Officer within Derby HQ.
  • Provide a prompt response to members’ queries
  • Represent our union at consultation/negotiation meetings with local, regional or national bodies or organisations.
  • Assist in the preparation and delivery of training for staff and activists.
  • Undertake specific member recruitment activities and seek opportunities to recruit new members on the back of casework and member interactions. Attend recruitment fairs, NQT meetings, and proactively approach employers directly.
  • Develop a specialty within the section, depending upon your skill set and opportunities.
  • Lead on, or participate in, the compilation of official responses.

Other skills you will possess to enable you to successfully undertake the role –

  • Experience of acting as a workplace trade union representative
  • Good knowledge of UK employment legislation
  • Excellent communication skills, both oral and written
  • Effective listening skills and good interpersonal skills to build and develop networks
  • IT skills to retrieve and enter basic data, communicate with members and head office

Other skills you may possess, but if not, we can develop you –

  • Trade Union or membership focused environment experience
  • Advocacy skills and experience in the employment sector
  • Experience of supporting lay activists including Union Learning Representatives
  • Experience of organising
  • Current knowledge of education issues
  • Educated to degree level or equivalent experience
  • Experience of working in and understanding the management context of educational establishments, such as nurseries, schools or colleges, academies etc.

More detailed information on the Job Description be found on our website at click here

Initial short-listing of applications will take place upon receipt of your application, with the aim to arrange telephone interviews with a HR representative if you have been successfully short-listed.

The next stage of the recruitment process will be interviews, which will take place at our Headquarters in Derby, consisting of an assessment and a formal interview panel. If you believe you possess the skill and experience to make a difference to our members, please forward your CV with a detailed supporting letter, scanned in the one document, about why you believe you have the skills and knowledge to carry out this role either by email on or online by uploading your application at Click here to apply online